Managing your client relationships is easy with Dynamics 365. It combines existing Microsoft products such as Dynamics CRM, Dynamics NAV, and Dynamics AX into one seamless solution. These components work together to allow your company to track customers across the whole life cycle of their interaction with you.
Microsoft Dynamics 365 brings new levels of customer intelligence, providing every customer-facing employee the information they need to truly impress customers.
You no longer need to worry about maintaining data across your CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems as all the information is seamlessly integrated.
Microsoft Dynamics 365 allows you to select only the components you need and comes in two versions (Enterprise - More than 250 employees, and Business - 10 to 250 employees) so the possibilities for organisations large and small are limitless.
Centrally manage leads, accounts, emails, phone calls, product sales, and services
Full support for Power BI
XRM – Anything Relationship Management. Custom fields and entities.
Integration with Microsoft PowerApps and Cortana
Have a look at SSW Rules to Better CRM
Peter McCurdy, PDS
Peter Dimaridis, AuctionsPlus
Philip Uren, System77
SSW's Consulting Services have delivered best of breed Microsoft solutions for more than 1,000 clients in 15 countries. With 100 consultants in 4 countries, SSW's developers are some of the best in the business. We have many Microsoft Certifications, several MVPs, and a Microsoft Regional Director.
Track your leads, opportunities, and customers, Track sales performance, Engage with your clients
Build a knowledge base for fast client self-service, Leverage in-built ticketing service, Track customer trends across social platforms
Get everything you would expect from a fully functional ERP, Harness powerful Warehousing, Transportation, POS E-Commerce and Demand forecasting to track every part of your company, Make budgeting and planning easier than ever before
Schedule your resources and optimize your dispatch process, Enable your staff with native Mobile Apps on all your favourite devices, Give your technicians inventory data in real time
Help your Project Managers plan and schedule projects, Simplified customer billing and approval, Improve your company's time and expense management
Harness the power of Adobe Marketing Cloud from within Dynamics 365, Get a 360-degree view of customer interactions, Anticipate customers' needs using insights from your own data
Improve your productivity by gaining access to customer insights, Use big data to understand all the interactions going
Connect with our Account Managers to discuss how we can help.
