Do you always keep your Sent Items folder intact?

Last updated by Lee Hawkins [SSW] over 1 year ago.See history

You should never empty your Sent Items folder. This folder will in most cases be the only record you have of the emails you have sent to customers and clients.

If you ever need to find some correspondence (and you probably will!) then you will be very thankful you got into the habit of never deleting sent emails.

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