Do you know how to upgrade CRM 2015 to 2016

Last updated by Brady Stroud [SSW] 10 days ago.See history

CRM 2016 has many improvements over it's predecessors, including Power BI integration, improved navigation, and the new Outlook extension.

The procedure for upgrading CRM 2015 to 2016 is:

  1. Apply Windows Update on CRM and Database servers
  2. Go to CRM server | Deployment Manager | Disable CRM organization disable org Figure: Disable organization ** **
  3. Back up CRM organization database and configuration database
  4. Go to CRM server | Control Panel | Uninstall "Microsoft Dynamics CRM Reporting Extensions" uninstall reportingextensions Figure: Uninstall CRM Reporting Extensions
  5. Download CRM 2016 Server installation file and start the upgrade upgrade demoorg Figure: Select the demo organization to be upgraded Note: It's better to have an empty demo organization to be upgraded first, so that you can test if the server upgrade has no issues. upgrade successfully Figure: Successfully upgraded CRM server test demo org Figure: Quick test on the demo organization ** upgrade_businessOrg.png Figure: Upgrade business organization
    upgrade_org_successfully.png Figure: Successfully upgrade organization
    **
  6. Go to CRM setup directory | SrsDataConnector | Install 'Microsoft Dynamics CRM Reporting Extensions" install reporting extensions Figure: Install CRM Reporting Extensions upgrade_to_crm2016.png Figure: Successfully upgraded to CRM2016

If using Email Router, do the following 2 steps to upgrade Email Router to 2016

7. Go to CRM server | Uninstall "Microsoft Dynamics CRM 2015 Email Router" ![](uninstall_emailRouter.png)**Figure: Uninstall Email Router 2015** ** ** 8. Download [CRM 2016 Email Router](https://www.microsoft.com/en-us/download/details.aspx?id=50373) and install ![](install_emailRouter.png) **Figure: Install required components for Email Router 2016** ![](emailRouter_installtionFinish.png) **Figure: Successfully installed Email Router 2016** ** configurate_emailrouter_2.png Figure: Configure Email Router ** You're now ready to roll with Microsoft Dynamics CRM 2016. If you had any trouble with this guide, please let us know with a rating of this rule.
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