SSW Foursquare

Do you have generic answers?

Last updated by Chloe Lin [SSW] 4 months ago.See history

Sometimes when a user asks a question that the bot doesn't know the answer to, they get an unhelpful response and no further options. Instead, it should give them some further options for how to find the information...

bad response
Figure: Bad example - Just answer I don't know

use generic answer
Figure: Good example - Using generic answer with extra information

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