Do you include addressed names in emails as headings?Last updated by Tiago Araújo [SSW] 8 months ago.See history
If you have to address an email to one or multiple people (including to yourself), include each person's name as a heading. This helps them quickly locate which part of the email that applies to them.
|SSW CodeAuditor - Bug
Figure: Good example - When addressing multiple people, include each addressee's name as a separate heading
Tip 1: You can add a heading in Outlook by typing Control+Alt+3.
Tip 2: When sending from apps/devices that don't allow headings, at least make the names bold.