Interruptions - Do you investigate your question for 2 minutes before asking someone on IM?Last updated by Ulysses Maclaren [SSW] 8 months ago.See history
Always do a quick investigation before asking for help. When asking a question using IM, always start your conversation with "I have googled this and no luck".
IM can interrupt a person when they are busy, so make sure that you are well prepared and have tried to find the solution another way first. AI tools like ChatGPT are another great option for getting unblocked before bothering someone.
It's good practice to open your conversation with what investigation you have done. It will save the other person repeating work unnecessarily and is also a good prompt for you to do the initial investigation.