Do you know the four standard email types?

Last updated by Tiago Araújo [SSW] over 1 year ago.See history

All business emails (that are useful) should be in one of the 4 following formats:

  1. FYI - Used to spread information

    • Daily Scrum - Report on daily progress in a Sprint
    • Sprint Review/Retro emails
    • Sprint Planning emails, etc
  2. Tasks - Used to send direct numbered tasks

    • To Myself - to send yourself a task, and CC interested parties
    • Tasks to one or more other people
  3. Test Please - Used to request testing and/or acceptance of a task
  4. Done - Used when replying to a task, showing details of what has been done

If your email doesn't fit into one of the above categories, it probably doesn't need to be sent.

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