Do you check the workstations are using the GPU?

Last updated by Tiago Araújo [SSW] over 2 years ago.See history

Having poor performance on video chat?

In Windows 10/11 you need to set your video chat app (i.e. Teams) to use the GPU.

  1. Open Settings | System | Display
  2. Scroll down a bit and click Graphics settings

    Figure: Choose Graphics settings

  3. Either choose Microsoft Store apps and choose the relevant app or choose Desktop apps and browse for the executable

    Note: Microsoft Teams is a desktop app under your local user profile i.e. C:\Users%username%\AppData\Local\Microsoft\Teams\current\teams.exe

  4. Select options and choose High Performance GPU

    Figure: Choose High Performance GPU

Warwick Leahy
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