Do you send a PBI via email to raise visibility?

Last updated by Brady Stroud [SSW] 9 days ago.See history

With automatically sent backlog emails (Azure DevOps or GitHub), there is a risk of people deleting them without reading the content – it doesn't happen with manual emails that have unique subjects and a real person as the sender.

If you have an important PBI and want to improve its visibility, then duplicate the content of the PBI into an email.

Figure: PBI details copied to an email for better visibility, and also the email can get replied to with a ‘done’

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