Need help with Help Desk support services?

Australia's leading Service Desk support and consultants

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The Benefits of having an external Service Desk

There are many advantages to outsourcing your IT Service Desk:

  1. Potential costs savings as you are only paying for support when you need it
  2. No paying for IT Professional's salary or benefits
  3. Skills and experience of multiple people rather than a small inhouse team  24/7 support available
  4. Centralized source of IT information and help
  5. Management of IT hardware purchasing from a knowledgeable team
CLOUD INFRASTRUCTURE SUPPORT

CLOUD INFRASTRUCTURE SUPPORT

Provide Support for your Azure, AWS, Google and other cloud infrastructure.

ON PREMISES SERVER/NETWORK SUPPORT

ON PREMISES SERVER/NETWORK SUPPORT

On premises Server, Network, VoIP and Hardware Support.

APPLICATION SUPPORT

APPLICATION SUPPORT

Assistance with troubleshooting any application issues users experience.

IT ASSET AUDITING AND TRACKING

IT ASSET AUDITING AND TRACKING

Auditing and management of IT Assets.

What do people say?

Avatar of Peter Dimaridis

Peter Dimaridis, AuctionsPlus

We have dealt with several people at SSW from a network tech helping us with a domain issue, to a couple of graphic designers and several programmers and they have ALL been first rate.
Avatar of Mark Pigram

Mark Pigram, Contracts Online

It was a pleasure to have you in the office again. I continue to be impressed by the quality of work and advice you provide.
Avatar of Peter McCurdy

Peter McCurdy, PDS

Out of all the developers I have used in the past SSW provide the most complete solutions and best outcomes. Thanks for your attention to detail once again.

or call +61 2 9953 3000

Why should you choose SSW?

Video: The people behind SSW - Australia's leading software consultancy. (4 mins)

SSW's Consulting Services have delivered best of breed Microsoft solutions for more than 1,000 clients in 15 countries. With 100 consultants in 4 countries, SSW's developers are some of the best in the business. We have many Microsoft Certifications, several MVPs, and a Microsoft Regional Director.

Companies we have worked with

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Talk to us about your Service Desk needs

Connect with our Account Managers to discuss how we can help.

or call +61 2 9953 3000