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Australia's leading Service Desk support and consultants

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The Benefits of having an external Service Desk

There are many advantages to outsourcing your IT Service Desk:

Potential costs savings as you are only paying for support when you need it
No paying for IT Professional's salary or benefits
Skills and experience of multiple people rather than a small inhouse team 24/7 support available
Centralized source of IT information and help
Management of IT hardware purchasing from a knowledgeable team

CLOUD INFRASTRUCTURE SUPPORT

Provide Support for your Azure, AWS, Google and other cloud infrastructure.

ON PREMISES SERVER/NETWORK SUPPORT

On premises Server, Network, VoIP and Hardware Support.

APPLICATION SUPPORT

Assistance with troubleshooting any application issues users experience.

IT ASSET AUDITING AND TRACKING

Auditing and management of IT Assets.

What do people say?

Philip Uren, System77

I was very happy with SSW's service on our recent .NET Point-of-Sale project. Some of the types of issues SSW handled adeptly were: the quality of the user interface, business requirements, legacy code and data structures, and ease of maintenance for down the track.

Peter McCurdy, PDS

Out of all the developers I have used in the past SSW provide the most complete solutions and best outcomes. Thanks for your attention to detail once again.

Peter Dimaridis, AuctionsPlus

We have dealt with several people at SSW from a network tech helping us with a domain issue, to a couple of graphic designers and several programmers and they have ALL been first rate.

or call +61 2 9953 3000

Why should you choose SSW?

SSW's Consulting Services have delivered best of breed Microsoft solutions for more than 1,000 clients in 15 countries. With 100 consultants in 4 countries, SSW's developers are some of the best in the business. We have many Microsoft Certifications, several MVPs, and a Microsoft Regional Director.

Companies we have worked with

Other technologies

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Talk to us about your Service Desk needs

Connect with our Account Managers to discuss how we can help.

or call +61 2 9953 3000

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